Common Questions

Yes, we are currently accepting new patients across all services.

• Monday-Friday: 9:00am - 6:00pm
• Saturday: 9:00am - 2:00pm (alternating Saturdays)

Unit 204, 11939 224th Street, Maple Ridge, BC. We are just above Brookside Realty, through the entrance marked “MNP.”

Yes. There is free parking on 224th Street and the adjacent streets, plus additional free parking behind the building if street parking isn't available.

No referral is required for chiropractic, naturopathic medicine, massage therapy, acupuncture, or counselling, unless your insurance plan specifically requires one.

Coverage varies by plan. We offer direct billing to many Extended Health providers. MSP, RCMP, Veterans Affairs, and limited ICBC cases may also be eligible.

We can accept some ICBC patients depending on current availability. At this time, we do not take WorkSafeBC (WCB) claims.

No referral is needed. You can book directly with Dr. Chelsea Lillbeck online or by phone.

Yes. Dr. Chelsea has additional training in prenatal and paediatric chiropractic care, including the Webster Protocol.

Depending on your needs, treatment may include myofascial cupping, instrument-assisted soft tissue therapy, low-level laser therapy, radial shockwave therapy, and Stimpod neuro-modulation.

Naturopathic medicine can support digestive health, hormonal balance, chronic fatigue, stress, and overall preventive wellness, using evidence-informed, root-cause focused approaches.

No referral is required. You can book directly with Dr. Mohamad Ali, ND.

Many extended health plans include naturopathic coverage. Please confirm your specific plan's coverage before your appointment.

No. Many patients come for general wellness, stress relief, relaxation, and maintenance, not only for injury recovery.

Wear whatever is comfortable. Patients typically undress to their comfort level and are always properly draped during treatment.

• A brief intake discussion about your health history and concerns
• A short assessment of posture, movement, and tissue tension
• A tailored treatment that matches your goals
• Proper draping and pressure adjusted to your comfort
• Home-care or movement recommendations when appropriate

Most patients notice improvements immediately. Mild soreness can occur after deeper work and is normal.

It depends on your goals. Some patients come every 2-4 weeks for maintenance, while others book as needed for acute concerns.

Not for the clinic itself. Some insurance plans may require one for reimbursement, so check with your provider if unsure.

Acupuncture can support chronic pain, tension, TMJ concerns, stress and anxiety, hormonal imbalances, digestive issues, sleep problems, and general wellness.

Yes. Acupuncture is safe, and our acupuncturist is fully trained and licensed, using sterile, single-use needles.

• Eat a light meal beforehand
• Wear loose, comfortable clothing
• Arrive a few minutes early for intake
• Share any concerns or sensitivities with your practitioner

Most patients feel very little sensation. Some feel a light pinch, dull ache, or warmth, all normal responses.

We support youth (13+), adults, and couples.

Stress, anxiety, trauma, relationship challenges, identity exploration, life transitions, emotional regulation, burnout, parenting challenges, and personal growth.

No. You may book directly with our counsellors.

Our team integrates trauma-informed care, somatic awareness, parts-work, mindfulness, experiential therapy, and solution-focused strategies.

Yes. Sessions are private and confidential except in situations where safety concerns require otherwise (your counsellor will explain this during intake).

It varies by patient. Some prefer weekly sessions at the beginning, while others come biweekly or monthly. Your counsellor will help determine what works for you.